In numerous discussions at IT security events, trade fairs and workshops, I usually miss one key factor: communication in the event of an attack!
What is the most important asset – apart from data – in the event of an attack?
>>> That’s right! The employee (or not?)
If I have no access to my data, no access to my systems, no access to my e-mails, telephone software, employee databases and the like, then I have a huge problem on my hands!
The only people who can keep my production and the company alive and restore it are my employees – EVERY SINGLE ONE of them counts.
There are countless examples where it was essential to have access to employees. In a cumbersome way, employees tried to reach employees via privately known WhatsApp or Signal Messenger contacts and unite them in a common chat room.
Then they tried to build a strategy to inform customers, maintain production, become solvent to settle invoices and pay salaries.
This takes time and in the end the survival of the company depends on communicating with my most important asset that cannot be easily deleted with a cyber-attack. Yes, I repeat! THE EMPLOYEE
Back to my header: Communication in the event of an attack!
The simplest solution is to set up a secure messenger and data room. Independent of the internal company network. Ensure a second secure communication. In my opinion, this should be required by every cybersecurity insurance company! (my opinion and yes, I am rigorous about this)
This is like a backup. I back up my data too. So perhaps it’s easier to understand when I talk about a communications backup and data room backup.
Here in Germany, we are very lucky to have a REAL – and as I found out through my research, the only GDPR-compliant – messenger, “ginlo Business”, which was developed in Germany from “ginlo” and is operated in Germany. “ginlo Business” fulfills all the important requirements here.
With “ginlo Data” I also have a secure data room.
So here in Germany, there are no reasons to base my communication purely on Teams, WhatsApp or the like.
More information about my recommendation, which I personally back 100%:
